Shipping policy
At Maicho, we strive to ensure that your order arrives quickly, safely, and in perfect condition.
Order Processing
All orders are processed within 1–3 business days after receiving payment or order confirmation.
Orders received on weekends or holidays are processed on the next business day.
Delivery Time
Croatia
- 1–3 business days from the date the shipment is dispatched.
European Union
- 3–7 business days.
Other Countries
- 5–14 business days, depending on the destination and the shipping carrier's operations.
Once your order has been shipped, you will receive a confirmation by email containing shipping information and a tracking number, if available.
Shipping Cost
The shipping cost is displayed during checkout, before the order is confirmed.
For orders above a predetermined amount, we offer free shipping.
Receiving Your Shipment
When receiving your shipment, we recommend checking the external condition of the package.
If you notice visible damage caused during transportation, please report it to the delivery carrier immediately and inform us so that we can find an appropriate solution as quickly as possible.